Privacy Policy

Last updated: 28 October 2026

At Ignition Art, accessible at https://ignitionart.in, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our services, or place an order.

By using our website, you acknowledge the practices described in this policy, subject to your rights and applicable law.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

Personal and contact information

• Name

• Email address

• Phone number

• Billing and shipping address

Order information

• Products purchased

• Order number and transaction details

• Delivery and fulfilment information

• Customer support messages and enquiries

Payment information

Payments are processed through the payment methods available at checkout. Payment providers may process your payment details in accordance with their own privacy and security policies. We do not intentionally store complete payment card details on our own systems.

Technical and usage information

When you visit our website, certain information may be collected automatically, depending on your settings and the services we use. This may include your IP address, browser type, device information, pages viewed, referral source, and interactions with our website.

2. How We Use Your Information

We may use personal information for the following purposes:

• To process, confirm, and fulfil orders.

• To arrange shipping, delivery, and order tracking.

• To process payments, refunds, and eligible cancellations.

• To respond to questions, complaints, and customer support requests.

• To communicate important information about your orders.

• To detect fraud, prevent abuse, and protect our website.

• To maintain, troubleshoot, and improve our store.

• To comply with applicable legal, tax, accounting, and regulatory obligations.

• To measure marketing performance or send promotional communications where applicable and permitted by law.

We do not promise to use every type of information for every purpose listed above; our actual practices depend on the services and features enabled in our store.

3. Shopify and Service Providers

Our store is hosted on Shopify, which provides the e-commerce platform used to sell our products.

We may share relevant information with service providers when necessary to operate our business, including:

• Shopify and related store services

• Payment processors and financial service providers

• Courier, shipping, and fulfilment providers

• Website security and fraud-prevention services

• Customer support tools

• Analytics and advertising providers, where enabled

These providers may process information under their own terms, privacy policies, and applicable contractual or legal requirements.

4. Google Services and Advertising

We may use Google services, including Google Merchant Center and Google-related measurement or advertising tools, to list products, understand website performance, or promote our products.

Depending on the services enabled, these tools may process information such as product interactions, device or browser information, website activity, and advertising-related identifiers.

Where required by applicable law or platform rules, we will seek consent before using non-essential cookies or tracking technologies.

Google processes information under its own privacy policies. You can learn more by reviewing Google's Privacy Policy at:

https://policies.google.com/privacy

Our use of Google services depends on the tools we actually enable. Connecting Google Merchant Center does not, by itself, mean that every Google analytics or advertising feature is active.

5. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to:

• Keep shopping cart and checkout functions working.

• Remember preferences and settings.

• Help maintain website security.

• Understand website traffic and performance, where enabled.

• Support advertising and campaign measurement, where enabled.

You may be able to manage cookies through your browser settings or the cookie preference tools made available on our website.

Disabling certain cookies may affect some website features. Where consent is legally required for optional cookies, we will handle them in accordance with applicable requirements.

6. When We Share Information

We may disclose information when reasonably necessary to:

• Fulfil and deliver your order.

• Process payments or refunds.

• Provide customer support.

• Operate, secure, and improve our store.

• Comply with legal obligations or lawful requests.

• Protect our rights, customers, and business against fraud or misuse.

• Complete a business transaction, where legally permitted.

We do not sell personal information to third parties in exchange for money. Certain analytics or advertising activities may involve sharing information with service providers, subject to applicable law and your available privacy choices.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, handling disputes, maintaining business records, meeting tax or legal obligations, and enforcing our agreements.

Retention periods depend on the type of information and applicable legal requirements. Information that is no longer required may be deleted or anonymised where appropriate and legally permitted.

8. Data Security

We use reasonable measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be g